 |
EPS |
 |
Finance |
 |
ICT |
 |
Enterprise Risk team |
 |
Change Team |
 |
Comms Team |
 |
Benefit Manager |
 |
Project board |
 |
EPS |
 |
Finance |
 |
ICT |
 |
Enterprise Risk team |
 |
Change Team |
 |
Comms Team |
 |
Benefit Manager |
 |
Project board |
 |
PMO |
 |
Project Manager |
 |
Sponsor |
 |
Project Team |
 |
Governing body |
 |
Project Board |
 |
Executives |
 |
EPS |
 |
Finance |
 |
ICT |
 |
Enterprise Risk team |
 |
Change Team |
 |
Comms Team |
 |
Benefit Manager |
 |
Project board |
 |
EPS |
 |
Finance |
 |
ICT |
 |
Benefit Manager |
 |
Project board |
 |
Project plan creation |
 |
Set up project controls |
 |
Establish project board (if required) |
 |
Conduct risk assessment |
 |
Approved benefits plan |
 |
Project plan approval |
|
|
|
 |
Identify business need |
 |
Capture Concept |
|
 |
Concept Shortlisting |
 |
Develop Business Case |
 |
Conduct High level Change |
 |
Impact Assessment |
 |
Bid prioritisation |
 |
Approve Business Case |
|
 |
Report project status |
 |
Manage risks, issues & PCRs |
 |
Finalise Change Management Plan |
 |
Finalise release transition plan (if required) |
 |
Analyse business readiness |
 |
Report project status |
 |
Manage risks, issues & PCRs |
 |
Finalise Change Management Plan |
 |
Finalise release transition plan (if required) |
 |
Analyse business readiness |
 |
Complete project closure report |
 |
Review lessons learnt |
 |
Get project closure sign-off |
 |
Schedule benefits review |
|
|
 |
Conduct post implementation review |
 |
Measure and track benefits |
 |
Report on benefits status |
|
 |
Project Highlight Report |
 |
Risk & Issues Register |
 |
Change Request Register |
 |
End Stage Report |
 |
Project Schedule |
 |
Security Plan |
 |
Test Summary Report |
 |
Transition Implementation Plan |
 |
Business Readiness Checklist |
 |
Gate 2 Checklist |
 |
Project Status Report |
 |
End Stage Report |
 |
Benefit Profiles |
 |
Risk Register |
 |
Program Status Report |
|
 |
Stakeholders to Consult
at the Discovery & Opportunity Stage |
|
|
|
|
PMCoE
projectmanagememtcoe@ato.gov.au |
|
- Receive input and assurance |
|
|
EST
ITPoWOffice@ato.gov.au |
|
- Receive input on IT component |
|
|
Experience Owners
Reinventingtheato@ato.gov.au |
|
- Receive input |
|
|
Governance & New Measures (PAL)
LegislativeGovernance@ato.gov.au |
|
- Receive input on Legislative initiatives |
|
|
People Change Management
peoplechangemanagement@ato.gov.au |
|
- Provide input and assurance |
|
|
ATO Design
atodesign@ato.gov.au |
|
- Provide input and assurance |
|
|
|
|
|
|
|
 |
Stakeholders to Consult
at the Value
Case Stage |
|
|
|
|
PMCoE
projectmanagememtcoe@ato.gov.au |
|
- Receive input and assurance |
|
|
EST
ITPoWOffice@ato.gov.au |
|
- Receive input and assurance on IT component |
|
|
Finance
fsdcommunication@ato.gov.au |
|
- Receive input and assurance on value case |
|
|
Experience Owners
Reinventingtheato@ato.gov.au |
|
- Receive input |
|
|
Corporate Measures/Owners
ValueManagementSupport@ato.gov.au |
|
- Receive input on Benefits |
|
|
Business Owners
N/A |
|
- Receive assurance |
|
|
Governance & New Measures (PAL)
LegislativeGovernance@ato.gov.au |
|
- Receive input on Legislative initiatives |
|
|
Benefit Owners
ValueManagementSupport@ato.gov.au |
|
- Receive input on Benefits |
|
|
Fraud prevention planning
fraudpreventionplanning@ato.gov.au |
|
- Provide input and assurance |
|
|
People Change Management
peoplechangemanagement@ato.gov.au |
|
- Provide input and assurance |
|
|
ATO Design
atodesign@ato.gov.au |
|
- Provide input and assurance |
|
|
|
|
|
|
|
 |
Stakeholders to Consult
at the Delivery Planning Stage |
|
|
|
|
PMCoE
projectmanagememtcoe@ato.gov.au |
|
- Receive input and assurance including benefits |
|
|
EST
ITPoWOffice@ato.gov.au |
|
- Receive input |
|
|
Finance
fsdcommunication@ato.gov.au |
|
- Receive input and assurance |
|
|
Experience Owners
Reinventingtheato@ato.gov.au |
|
- Receive assurance |
|
|
Corporate Measures/Owners
ValueManagementSupport@ato.gov.au |
|
- Receive assurance on Benefits |
|
|
Comms/Marketing
http://myato/Communications/Pages/default.aspx |
|
- Receive input |
|
|
Enterprise Release Readiness
EnterpriseBusinessReadinessNetwork-Secretariat@ato.gov.au |
|
- Provide input and assurance |
|
|
BSL Transition managers
Contact E-mail ID |
|
- Provide input and assurance |
|
|
Governance & New Measures (PAL)
LegislativeGovernance@ato.gov.au |
|
- Receive input on Legislative initiatives |
|
|
People Change Management
peoplechangemanagement@ato.gov.au |
|
- Provide input and assurance |
|
|
ATO Design
atodesign@ato.gov.au |
|
- Provide input and assurance |
|
|
|
|
|
|
|
 |
Stakeholders to Consult
at the
Delivery Stage |
|
|
|
|
PMCoE
projectmanagememtcoe@ato.gov.au |
|
- Receive input and assurance |
|
|
EST
ITPoWOffice@ato.gov.au |
|
- Receive input |
|
|
Experience Owners
Reinventingtheato@ato.gov.au |
|
- Provide reports |
|
|
Corporate Measures
ValueManagementSupport@ato.gov.au |
|
- Provide reports |
|
|
Comms/Marketing
http://myato/Communications/Pages/default.aspx |
|
- What tasks they perform |
|
|
Enterprise Release Readiness
EnterpriseBusinessReadinessNetwork-Secretariat@ato.gov.au |
|
- Provide input and assurance |
|
|
Governance & New Measures (PAL)
LegislativeGovernance@ato.gov.au |
|
- Provide input and assurance |
|
|
People Change Management
peoplechangemanagement@ato.gov.au |
|
- Provide input and assurance |
|
|
ATO Design
atodesign@ato.gov.au |
|
- Provide input and assurance |
|
|
|
|
|
|
|
 |
Stakeholders to Consult
at the
Handover & Close Stage |
|
|
|
|
PMCoE
projectmanagememtcoe@ato.gov.au |
|
- Receive input and assurance |
|
|
EST
ITPoWOffice@ato.gov.au |
|
- Provide input and assurance |
|
|
Experience Owners
Reinventingtheato@ato.gov.au |
|
- Provide Reports ; Receive assurance |
|
|
Corporate Measures
ValueManagementSupport@ato.gov.au |
|
- Provide Reports ; Receive assurance |
|
|
Business Owners
N/A |
|
- Provide Reports ; Receive assurance |
|
|
Comms/Marketing
http://myato/Communications/Pages/default.aspx |
|
- What tasks they perform |
|
|
Enterprise Release Readiness
EnterpriseBusinessReadinessNetwork-Secretariat@ato.gov.au |
|
- Provide input and assurance |
|
|
People Change Management
peoplechangemanagement@ato.gov.au |
|
- Provide input and assurance |
|
|
|
|
|
|
|
 |
Stakeholders to Consult
at the
Value Realisation Stage |
|
|
|
|
PMCoE
projectmanagememtcoe@ato.gov.au |
|
- Provide assistance and support |
|
|
EST
ITPoWOffice@ato.gov.au |
|
- Provide assistance and support |
|
|
Finance
fsdcommunication@ato.gov.au |
|
- Provide assistance and support |
|
|
Experience Owners
Reinventingtheato@ato.gov.au |
|
- Provide assistance and support |
|
|
Corporate Measures
ValueManagementSupport@ato.gov.au |
|
- Provide assistance and support |
|
|
Value Management Office
Contact Valuemanagementsupport@ato.gov.au |
|
- Provide assistance and support |
|
|
|
|
|
|
|
|
Corporate Project Proposal
- PM COE, DCM |
|
|
|
The Corporate Project Proposal is used for proposing and assessing changes that are likely to require corporate investment. |
|
|
|
|
|
|
|
 |
|
|
|
|
|
|
This is placeholder for description of whatever document. This is placeholder for description of whatever document. |
|
|
|
|
|
|
|
 |
|
|
|
|
Corporate Value Case plus attachments
- PM COE, DCM |
|
|
|
|
|
 |
|
|
|
|
Governance Gate 1 Checklist
- PM COE, DCM |
|
|
|
Provides a summary of project performance during the Value Case Phase and is used to gain project governance body endorsement for the project to proceed. |
|
|
|
|
|
|
|
 |
|
|
|
|
Governance Gate 1 Report
- PM COE, DCM |
|
|
|
Provides a summary of project performance during the Value Case Phase and is used to gain project governance body endorsement for the project to proceed. |
|
|
|
|
|
|
|
 |
|
|
|
|
Corporate Project Management Plan
- PM COE, DCM |
|
|
|
|
|
 |
|
|
|
|
Business Requirements
- PM COE, DCM |
|
|
|
The Business Requirements document is used to articulate the business requirements for a proposed business project. |
|
|
|
|
|
|
|
 |
|
|
|
|
Transition Plan
- PM COE, DCM |
|
|
|
The Corporate Project Transition Plan outlines the transition activities and areas responsible for ensuring a clear transition and acceptance by business |
|
|
|
|
|
|
|
 |
|
|
|
|
Benefits Management Plan
- PM COE , DCM |
|
|
|
The Benefits Management Plan details and plans the specific outcomes / benefits in terms of their type, metrics, accountabilities, monitoring actions etc. |
|
|
|
|
|
|
|
 |
|
|
|
|
Risk Management Plan
- PM COE , DCM |
|
|
|
The Risk Management Plan is used to identify, analyse and track project risks and to define actions to reduce the level of each risk to a manageable level of acceptance |
|
|
|
|
|
|
|
 |
|
|
|
|
Stakeholder Engagement and Communications Plan - PM COE, DCM |
|
|
|
The Stakeholder engagement and Communications Plan provides all the necessary information to plan and manage engagment activities with key project stakeholders
|
|
|
|
|
|
|
|
 |
|
|
|
|
Governance Gate 2 Checklist - PM COE, DCM |
|
|
|
Provides a summary of project performance during the Delivery Planning Phase and is used to gain project governance body endorsement for the project to proceed. |
|
|
|
|
|
|
|
 |
|
|
|
|
Governance Gate 2 Report - PM COE, DCM |
|
|
|
Provides a summary of project performance during the Delivery Planning Phase and is used to gain project governance body endorsement for the project to proceed. |
|
|
|
|
|
|
|
 |
|
|
|
|
Transition Plan - PM COE, DCM |
|
|
|
Outlines the transition activities and the areas responsible for ensuring a clear transition and acceptance by business |
|
|
|
|
|
|
|
 |
|
|
|
|
Change Request Form - PM COE, DCM |
|
|
|
The Change Request Form is used to formally request, approve and implement changes to project baselines |
|
|
|
|
|
|
|
 |
|
|
|
|
Exception Report - PM COE, DCM |
|
|
|
The Exception report is used to inform the Project Governance body when a project baseline is forecast to be exceeded |
|
|
|
|
|
|
|
 |
|
|
|
|
User Testing - Plan - Design, DCM |
|
|
|
This is an artefact produced by ATO Design that is provided to the Project Manager. Contact ATO Design for more information. |
|
|
|
|
|
|
|
 |
|
|
|
|
User Testing - Report - Design, DCM |
|
|
|
This is an artefact produced by ATO Design that is provided to the Project Manager. Contact ATO Design for more information. |
|
|
|
|
|
|
|
 |
|
|
|
|
Experience Testing Report - Design, DCM |
|
|
|
This is an artefact produced by ATO Design that is provided to the Project Manager. Contact ATO Design for more information. |
|
|
|
|
|
|
|
 |
|
|
|
|
Governance Gate 3 Checklist - PM COE, DCM |
|
|
|
Provides a summary of project performance during the Delivery Phase and is used to gain project governance body endorsement for the project to proceed. |
|
|
|
|
|
|
|
 |
|
|
|
|
Governance Gate 3 Report - PM COE, DCM |
|
|
|
Provides a summary of project performance during the Delivery Phase and is used to gain project governance body endorsement for the project to proceed. |
|
|
|
|
|
|
|
 |
|
|
|
|
Change Readiness Assessment - People Change, DCM - peoplechangemanagement@ato.gov.au |
|
|
|
Contact people change management team for assistance. |
|
|
|
|
|
|
|
 |
|
|
|
|
Acceptance record
- PM COE, DCM |
|
|
|
The Acceptance Record documents the formal handover and acceptance of project outputs by Business stakeholders whose requirements must be met by the project. |
|
|
|
|
|
|
|
 |
|
|
|
|
Governance Gate 4 Checklist
- PM COE, DCM |
|
|
|
Provides a summary of project performance during the Handover and Close Phase and is used to gain project governance body endorsement for the project to proceed. |
|
|
|
|
|
|
|
 |
|
|
|
|
Project closure report
- PM COE, DCM |
|
|
|
Once governance gate 4 is conducted and project closure is endorsed, a project closure report must be completed. |
|
|
|
|
|
|
|
 |
|
|
|
|
Corporate Project Closure Report
- PM COE, DCM |
|
|
|
The Corporate Project Closure Report is used to summarise project performance against the baseline in the Corporate Project Value Case and Corporate Project Plan |
|
|
|
|
|
|
|
 |
|
|
|
|
Post Implementation Review Report
- PM COE, DCM |
|
|
|
The Post Implementation Review Report is used to summarise overall project performance and review the value realised from the project |
|
|
|
|
|
|
|
 |
|
|
|
|
Design Evaluation Report
- Design, DCM |
|
|
|
This is placeholder for description of whatever document. This is placeholder for description of whatever document. |
|
|
|
|
|
|
|
 |
|
|
|
|
Streamlined Path (If directed) |
|
|
|
Characteristics will determine whether or not the project/initiative will proceed down a streamlined path. A value case may not be required, or simplified version may be developed if advised in the Portfolio Work Order. |
|
|
|
|
|
|
|
|
|
Identify
The Identify phase is about project identification as part of the corporate planning cycle or in response to government policy directives or changing priorities and risks |
Initiate
The Initiate phase is ensuring sufficient business justification to invest organisational resources in a project; in order to secure Executive endorsement of the proposed option at Gate 1. |
Execute & Deliver
Execute & Deliver phase is about undertaking detailed planning for the project, considering risk, cost, time and benefits. |
Execute
The Execute phase is about delivering the project’s products/outputs and effectively managing transition to business-as-usual through the execution of the Corporate Project Management Plan. |
Close
The Close phase is about managing the formal handover of the project’s products/ outputs to Business and closing the project, ensuring that critical lessons learned are shared to support continual improvement. |
Benefit Realisation
The Benefit Realisation phase is about harvesting the benefits from change and evaluating project outcomes in terms of the original business intent and expected value. |
|
Gate 0 - Attractiveness Gate
Mandatory - all projects |
|
|
Purpose |
At Gate 0, the attractiveness and complexity of the idea is assessed. If the idea is attractive, the initiative is given approval to go ahead to the next phase or else it is stopped. |
|
|
|
|
|
|
|
Gate 1 - Value Assessment Gate
Gate conducted as directed in Portfolio Work Order |
|
|
Purpose |
At Gate 1, the value of the Value Case is assessed to see if there is sufficient justification for the organisation to invest in the initiative, and is given one of the following decisions
• Approved to proceed in one of the pathways
• Stopped
• Revise
• On hold for Later |
|
|
|
Input to Gate |
|
|
|
|
|
Links to Templates |
|
|
|
|
|
|
|
|
|
Gate 2 - Delivery Approval Gate
Mandatory - all projects |
|
|
Purpose |
At Gate 2, an approval is given to proceed, or to revise the Project Management Plan, or is asked to be stopped. |
|
|
|
Input to Gate |
|
|
|
|
|
Links to Templates |
|
|
|
|
|
|
|
|
|
Gate 3 - Readiness Assessment Gate
Gate conducted as directed in Portfolio Work Order |
|
|
Purpose |
At Gate 3, project is assessed for readiness, and is either given approval to proceed to next phase, revise the transition plan or to be stopped. |
|
|
|
Input to Gate |
|
|
|
|
|
Links to Templates |
|
|
|
|
|
|
|
|
|
Gate 4 - Operational Acceptance Gate
Mandatory - all projects |
|
|
Purpose |
Gate 4 is about ensuring that all project documentation pertaining to closure has been completed for handing over to Business and is given the go ahead to close the project and develop the Corporate Project closure report. |
|
|
|
Input to Gate |
|
|
|
|
|
Links to Templates |
|
|
|
|
|
|
|
|
|
|
|
 |
Validate business issue or risk |
 |
Confirm attractiveness of proposed change |
 |
Is this a duplicate initiative or has a prior decision been made on a similar proposal? |
 |
Confirm alignment of proposed project to ATO’s Strategic Intent and priorities |
 |
Confirm Accountable Executives have been identified for consultation |
 |
Consider current portfolio of investments |
|
|
|
|
|
 |
Test robustness of design against corporate strategies/ blueprints |
 |
Confirm design against client and staff experience |
 |
Confirm scheduling, resourcing and financial estimates |
 |
Confirm project Profile, governance arrangements, accountabilities and assurance mechanisms |
|
|
|
|
|
 |
Review and assess achievability of Project Plan (including the monitoring and reporting arrangements) |
 |
Review and assess achievability of Benefits Management Plan |
|
|
|
|
|
 |
Assess organisation readiness |
 |
Confirm design against client experience |
 |
Confirm design against staff experience |
 |
Processes defined to lock down new capability into BAU |
|
|
|
|
|
 |
Test whether the solution/deliverables have been accepted by the relevant product owners |
 |
Validate that accountabilities have transferred to BAU |
 |
Defined process and plan exists for evaluating ongoing performance and Benefits Realisation (i.e. monitoring and reporting arrangements) |
|
|
|